Interpreter

District interpreters are available on a first-come, first served basis, in person or over the phone, and are available for large-audience district/school-related events, parent-administrator meetings, parent-teacher conferences, etc.


Guidelines for Submitting a Work Order Interpretation Request

Translation and Interpretation (T&I) Services Unit provides on-site interpretation for district-wide meetings/events and some school events. To obtain interpretation services for these meetings, complete and submit an Interpretation Request work order at least 5-7 working days prior to the meeting date. 
  • Submit one interpreter request per day/event (i.e., parent-teacher conferences week would require one request per day an interpreter is being requested)
  • Along with your request, please submit any supporting materials relevant to the meeting or event such as agendas and presentation documents to allow for interpreter preparation and help ensure accurate interpretation
  • For school-site meetings or events, administrators are encouraged to use qualified bilingual staff assessed by Classified Human Relations (please refer to HR's Bilingual Translators/Interpreters roster). If an interpreter cannot be identified, please feel free to submit a work order

  • Priority, special or same day requests require approval. Short-notice requests are accommodated based on availability

  • In order to maximize the effectiveness of T&I's interpretation services and to avoid any delays, the site requester should follow these guidelines for submitting a work order interpretation request

Prior to the meeting

  • Make sure your interpretation request communicates the exact meeting location, including room number/name, expected number of people in need of interpretation services, and if the use of interpretation equipment is required in the description box of your work order

  • Confirm parent attendance within one business day in advance and, if they cannot attend, immediately notify the English Learner Center (ext. 92140) and provide the work order number for reference for cancellation. On-site cancellation is strongly discouraged due to possible site incurred costs

  • Understand that the role of the interpreter is to promote direct communication. Interpreters are not facilitators or advocates (Please see Working with Interpreters in K-12 Meetings)

Individualized Education Program (IEP) meetings

Interpreters for IEPs must first be requested through the Special Education Department.
Please submit a request for a SpEd interpreter via the Special Ed Interpreter Request Form.


If you have any further questions, please contact the English Learner Center at 760.726.2170 ext. 92140.

For feedback about this site please send an email to: Translations@vistausd.org


Working with Interpreter

Having trouble accessing the Work Order system? Please contact servicedesk@vistausd.org or ext. 92500 for further assistance.

Adapted from Denver Public School systems/Multicultural and Outreach Services